Q. What's up with all these technical terms?
A. Don't sweat it, check out our Glossary.
Q. How do I go about getting sponsored by Gary Fisher?
A. All our sponsorship programs are run through Gary Fisher dealers. The best chance to gain some level of sponsorship is to have your local dealer contact their Fisher representative for support.
Q. Where does Gary come up with the names for his bikes?
A. Most of them come from places Gary has ridden around the world. Others are from Native American culture. Yet others are inspired from modern culture.
Q. Why can't I find bike weights on the site?
A. We understand that weight is an important piece of information that many riders factor into their buying decision. We have chosen not to post bike weights on the website for several reasons:
Q. Where can I find information on older Gary Fisher bicycle models?
A. You can find product information for the last few model years in the Archive or Manuals sections.
Q. How do I determine the size bike I need?
A. Our best suggestion in your situation would be to visit a local dealer and have them fit you on the bike. Taking a test ride on a few different sizes would also be helpful. It is too difficult for us to make an accurate recommendation as to what the best size bike for someone would be without actually seeing them on the bike. A person's height is usually a fairly good place to start when determining correct size, however each person's physical dimensions (arm length, torso length, etc..) are slightly different than the next, so at times it can still be misleading.
In general, if you are torn between sizes, we always recommend going with the smaller size as it is easier to create a larger fit out of a smaller frame rather than the reverse. Fitting is a very important process when determining the ride quality and comfort of a bike. Our dealers are very skilled at sizing and will help you to find the right fit for your needs. If you need help in finding a dealer in your area try using our dealer locator.
Q. Do I need a G2 fork on a "new" G2 bike?
A. While Fisher's new G2 offset forks are redefining the way that mountain bikes handle on the trail and elevating off-road performance to a new level, a G2 fork is not required for the new model Fisher frames. For example, if you were to compare the head tube angles of the "old" Fisher Cake model and the "new" G2 Fisher HiFi, they are as follows:
Cake = 69.5 degree
HiFi = 69.7 degree
Those angles are virtually identical; what this means to a Fisher riders is that if they are replacing their Cake frame with that of the new HiFi, they will get the same handling characteristics that they have always had with their Cake on their new HiFi by using the non-G2 fork from their Cake on their new HiFi. They will also get the added bonus of a much lighter chassis, Pressed Cartridge Pivots, and updated rear suspension.
This principle also applies to our G2 29er hard-tail and G2 29er single-speed riders. By using a traditional 38mm offset fork, you will achieve more traditional handling characteristics as were found in the original Genesis 29" hard tails. Additionally, many riders (especially single-speeders) prefer to opt for a rigid front fork instead of the suspension fork that the bikes are equipped with from the shop. There are currently no G2 offset rigid forks on the market. If you decide to use the Bontrager Switchblade, with its 465mm axle to race, you will achieve a 70.3 (on small and medium) 70.6 (on large and XL) degree static head angle (assuming you're running the stock tires), which will approximate the active handling experienced on our suspended G2 29ers.
Q. How can I determine what size seatpost I need for my bike?
A. Most seatposts have the size stamped into them. If you remove the post from the bike, it should be stamped near the maximum height line. If it's not there, your local dealer can help you determine the proper size.
Q. I have a Genesis Geometry Fisher. Can I put a different length stem on it without affecting the handling?
A. Yes, changing stem lengths is fine, within reason. The idea behind the geometry is to keep the rider's weight centered farther back between the wheels. If you get too small a frame, and try to compensate with a really long stem, you'll negate the benefits. As long as you are fit properly to the bike, changing stem length by 5-10mm to fine tune your position is fine.
Q. Can I use a different fork on my G2 29er?
A. Like all G2 bikes, you can use a standard fork, but you lose the benefits of the quicker steering characteristics.
Q. I have an older Fisher and would like to upgrade to a suspension fork. Is there anything I need to know to do this?
A. There are many factors to take into consideration. The age of the bike, the diameter of the steerer tube and the geometry of the frame will all affect your choices. Consult your local Fisher dealer to determine the best path to follow to smooth out the trails.
Q. Where can I get parts for my old Fisher with a pressed in bottom bracket?
A. We have a limited supply of parts that are compatible with the older frames. Your local Fisher dealer can get replacement bearings and spindles (depending on length).
Q. I'm getting my frame re-painted locally. Can I get replacement decals to put on when it's done?
A. We do not recommend non-factory re-paints and it could affect your warranty. You can repaint the bike offsite, but if the act of repainting causes a breakage/flaw issue with the material it will be deemed non warranty if it can be determined that the stripping/paint process caused the defect.
Q. Where can I get touch-up paint for my bike?
A. Your local Fisher dealer can touch up paint for most of the colors we offer. We do not have touch-up paint for imported bikes, but most of those colors can be matched with model paint available from a hobby store or automotive touch-up paints.
Q. What is the Gary Fisher Warranty Policy?
A. Please read the Gary Fisher Bicycles Limited Lifetime Warranty Information.
Q. I'm feeling a looseness in the rear end of my full suspension bike, or my rear pivot has play.
A. Please contact your local Fisher dealer for evaluation. We would also recommend not riding the bike until this matter has been serviced by an authorized dealer, failure to do this could cause a void in the warranty.
Q. How do I adjust my eccentric bottom bracket on my Rig or Ferrous?
A. You will need two 5mm allen keys to perform this job. Please refer to the Manuals section to learn more.
Q. I'm experiencing chain suck on my bike, how do I resolve the issue?
A. Chain suck is very elusive and in some cases impossible to solve. However, it can be controlled and minimized. Before we can solve chain suck we must first identify what type(s) of chain suck you're having. Outlined below are some of the more common causes of chain suck:
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